This training division page sponsored by Sheila Ide, MSC Podcast Host: 
Tuesday, April 18, 2023
10:15 am
Active Shooter Survival: What is Your Plan? (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
This program will focus on emotional and tactical survival strategies to survive active assailant incidents. Expanding on the DHS suggestions of “Run, Hide, Fight”, this program will show how to develop a survival plan to recognize danger, understand human “fight, flight, freeze reactions”, assess tactical “choices” to consider, and to take action! Videos of actual shooting incidents will demonstrate critical choice situations.
11:30 am
Developing a Threat Assessment Team/Violence Prevention Program (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
This program will describe Threat Assessment Team/Violence Prevention Program OSHA and FBI “Best Practices” in terms of assessing risk, team composition and intervention strategies with angry individuals. Since past workplace violence incidents have shown there is often a trajectory of warning signs, having a Threat Assessment Team is a means to prevent and interrupt escalating behaviors from becoming a violent event. Case histories will demonstrate key examples.
1:45 pm
Verbal Diffusion/De-Escalating the Angry Worker, Citizen or Customer (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
Recent work-life stresses from Covid-19, extreme ideologies, inflation, and community violence, have caused employees to sometimes deal with angry, entitled or difficult people. Verbal diffusion techniques to help de-escalate anger will include recognizing “affective” versus “predatory” violence, verbal and non-verbal pre-attack indicators, “Rules of Engagement” with challenging people, the “ABCs” of verbal diffusion, active listening skills and personal safety considerations.
3:15 pm
Crisis Communication Strategies: Developing and Executing an Effective Crisis Communication Plan (Basic-Intermediate) Shawna Neilson, AIC, AIM, AIS, Risk Management and Engagement Strategist, Hylant.
Effective and timely communication in the midst of a crisis is critical to mitigating the impact of the crisis. Safety professionals are key personnel in creating and executing a successful crisis communication strategy. In this workshop we will review the various types of crises that may impact your business, examine the stages and phases of crisis management and communication, and cover how to develop your company’s strategy crisis communication plan.
Wednesday, April 19, 2023
10:15 am
Active Shooter Survival: What is Your Plan? (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
This program will focus on emotional and tactical survival strategies to survive active assailant incidents. Expanding on the DHS suggestions of “Run, Hide, Fight”, this program will show how to develop a survival plan to recognize danger, understand human “fight, flight, freeze reactions”, assess tactical “choices” to consider, and to take action! Videos of actual shooting incidents will demonstrate critical choice situations.
11:30 am
Developing a Threat Assessment Team/Violence Prevention Program (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
This program will describe Threat Assessment Team/Violence Prevention Program OSHA and FBI “Best Practices” in terms of assessing risk, team composition and intervention strategies with angry individuals. Since past workplace violence incidents have shown there is often a trajectory of warning signs, having a Threat Assessment Team is a means to prevent and interrupt escalating behaviors from becoming a violent event. Case histories will demonstrate key examples.
1:45 pm
Verbal Diffusion/De-Escalating the Angry Worker, Citizen or Customer (Basic-Intermediate) Dr. Kenneth Wolf, Incident Management Team Center for Workplace Violence and Prevention.
Recent work-life stresses from Covid-19, extreme ideologies, inflation, and community violence, have caused employees to sometimes deal with angry, entitled or difficult people. Verbal diffusion techniques to help de-escalate anger will include recognizing “affective” versus “predatory” violence, verbal and non-verbal pre-attack indicators, “Rules of Engagement” with challenging people, the “ABCs” of verbal diffusion, active listening skills and personal safety considerations.
- Chair: Daniel Torres, DTE Energy
- Vice-Chair: Todd Dusky, DTE Energy
- Division: Paul Beasinger, Keene Training and Consulting, LLC
- Timothy Fortin, Mt. Elliott Tool & Die
- John Montville, CPP, FSyI, SEARCHER Corp.